"Our IT works, we are kept up to date with new technologies and the service is excellent. We have the freedom to focus on our own business."
Dylan Byne, Partner, OSK Business Consultants
Irish Life & Permanent has chosen IT Force to implement Microsoft System Centre Operations Manager 2007 to monitor over 200 servers and other critical applications. Irish Life & Permanent had a requirement to monitor a subset of its total server farm, as well as critical applications including Microsoft Exchange and Microsoft SQL, requiring day-to-day monitoring and maintenance.
IT Force provided Irish Life & Permanent with a full time onsite Windows Server Projects Consultant to extend an initial set up of Microsoft System Centre Operations Manager 2007 across the firm's environment to enable effective monitoring of all the organisation's servers and the applications. The dedicated resource designed and implemented a roll out plan that would see the delivery of Microsoft System Centre Operations Manager 2007 within a few months.
Pictured: Joe O'Reilly, Director, IT Force and Steve Oxley, Network Manager, Irish Life
Microsoft System Centre Operations Manager 2007 is an end-to-end IT service monitoring application that provides IT managers and staff with an easy-to-use monitoring environment that can monitor thousands of servers and applications to provide a comprehensive view of the health of an organisation's IT environment. This enables IT departments to respond rapidly to events that may impact the normal running of business and ultimately cost money.
"Organisations like Irish Life & Permanent have a massive and complex IT infrastructure. As the infrastructure expands, so does the cost and complexity of managing it. With Microsoft System Centre Operations Manager 2007, the IT manager can see every spoke in the wheel, be alerted early to problems or take pre-emptive action to prevent problems in the first place", explains Joe O'Reilly, director at IT Force.
Additional benefits of System Centre Operations Manager 2007 include better visibility in real-time cross the entire network, better identification of problems and solutions before problems occur and more transparency as to what systems are performing correctly and issues requiring attention. The system also facilitates better allocation of human resources to potential problem areas and ultimately creates a more proactive IT department.
"Following deployment, Microsoft System Centre Operations Manager 2007 had immediate benefits. We were alerted to problems much quicker than would have traditionally been the case and resulted in reduced downtime as a consequence", explains Stephen Oxley, Windows Services Manager for Group IT, Irish Life & Permanent. "Plus, not only did Microsoft System Centre Operations Manager alert us to these problems, it offered solutions to them."
