IT Manager Services

Are you stretched? Are projects delayed due to a lack of in-house skills? Do day-to-day issues distract you from meatier project work? Our IT Manager Support services can help you extend your in-house delivery capability or simply provide a relief mechanism for day-to-day support.

For example, many of our IT Manager clients use us to deliver virtualisation and unified communications projects while other IT managers use us to provide 1st line telephone / helpdesk support or remote network and server monitoring and management.

Either by handing over the burden of day-to-day support to our IT Managed Services team or availing of our people and expertise to resolve the more complex issues or projects, our IT Manager Support services alleviate your workload so you can focus to.


Where IT Force can help...

 

  • Helpdesk
    IT Force can take over the responsibility for managing and running the Helpdesk service and deliver the function in a more cost-effective and service-friendly way.  IT Force can act as your remote helpdesk where end-users calls are channelled or can provide the resources and infrastructure to manage your helpdesk onsite.

     
  • IT Project Delivery
    IT Force can take responsiblity for the planning, execution and delivery of specific IT projects.   IT Force has the technical and project management skills to delivery the "latest and greatest", be it a virtualisation or unified communications project, or the "bread of butter" cabling, PC installations and office set-ups.

     
  • Managed Services & Outsourcing
    Many IT managers rely on IT Force to handle specific IT management functions such as remote server monitoring, DR planning and testing, IT security assessments etc.  This can be either critical services or day-to-day administration.  Either way it enables the IT manager to focus on priorities or new projects.

  • IT Cost Reduction Analysis
    IT Force can conduct an independent assessment of your IT infrastructure and provide you with a IT cost-reduction proposal outlining where you can cut IT and operating costs without negatively impacting service levels.

     
  • Interim Resourcing 
    IT Force provides all types of technical consultants and IT specialists to numerous organisations throughout Ireland.   Typically the resource is employed for a fixed term to deliver specific IT projects or to provide cover during busy periods (sick leave, maternity leave).

     
  • Procurement
    IT Force has a dedicated procurement team who due to extensive vendor relationships can source and supply competitive quotations for whatever hardware or software required.  IT Force also provides advice on software licensing and IT leasing arrangements through our procurement team.  


IT Force works in partnership with IT managers and can help alleviate the burden of day-to-day IT adminstration or assit with cutting-edge IT projects. 

    

Customer Feedback: Stephen Oxley

“Following deployment, Microsoft System Centre Operations Manager 2007 had immediate benefits. We were alerted to problems much quicker than would have traditionally been the case and resulted in reduced downtime as a consequence.”      

Read the full story


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