"We wanted a flexible company that could meet our needs quickly. We cannot afford to have our systems down for any length of time. IT Force in its proposal and subsequent delivery of service has proven its superior speed of response."
Diarmaid O'Corrbui, Prospectus
Tynagh Energy - Email Resilience & Managed Services
IT Force has deployed email continuity solution TENEROS for the first time in Ireland at Tynagh Energy Limited (TEL). The solution will eliminate email downtime at Tynagh Energy, the organisation behind the construction and operation of Galway’s first power generation station.
Tynagh Energy’s Exchange server, located at its Santry offices in Dublin, provides a critical communications hub for the company’s national operations. “We cannot afford our Exchange server to go down, as our team are heavily dependant on email operations,” explains Jacqueline Mahon, Finance Manager at Tynagh Energy. “We generate and trade circa 10% of the country’s energy supply on a daily basis and we simply must have access to email on a 24 x 7 basis.”
Pictured: Joe Molloy, Managed Services Director, IT Force and Jacqueline Mahon, Tynagh Energy
Due to the unacceptability of a Microsoft Exchange Server outage, whether planned or unplanned, Tynagh Energy needed to ! nd an Exchange continuity solution that would guarantee the level of security needed to ensure 24 x 7 email continuity and uninterrupted trading. Employees at Tynagh Energy are now assured of continuous email usage and of the most-up-to date corporate and customer information.
“Prior to the deployment of the solution, we had suffered the painful consequences of a server outage on at least two occasions. This was extremely disruptive to business,” explains Mahon. “The nature of our organisation demands that we operate with zero email downtime on a 24 x 7 basis. The Teneros solution from IT
Force ensures we have this.”
Teneros is a ‘failover-based appliance’ that provides extremely reliable continuity of email when the Exchange server is down for regular maintenance, restoration of a corrupt mail store, or some other unplanned outage. “The solution requires no configuration of, modification to, or additional software on the Exchange server or network infrastructure,” explains Joe Molloy, Managed Services Director at IT Force.
IT Force’s research shows that most Small-to-Medium sized enterprises (SMEs) in Ireland lack a contingency plan for email outages. “This is very risky because ultimately email is their primary means of communication with customers and co-workers,” says Molloy.
“The problem is, until recently, email continuity solutions where too expensive or diffcult to deploy and manage. Teneros has put an end to this and we are now in the process of recommending and deploying it to a number of our email-dependent clients.”
