"We wanted a flexible company that could meet our needs quickly. We cannot afford to have our systems down for any length of time. IT Force in its proposal and subsequent delivery of service has proven its superior speed of response."
Diarmaid O'Corrbui, Prospectus
Company Principles
Metrics
We are proud of our track record and publish our metrics and client feedback where possible. Having perfected the art of IT management over the past decade, we confidently offer clients a full service guarantee. If you’re not happy, you get your money back – but you will be!
Customer Intimacy
We are a fast-growing, indigenous company that pride ourselves on our customer intimacy. There is no red-tape, upper and lower echelons of management you must go through in order to get an proper advice or an answer. You get direct access to everyone, including these guys!
Vendor Neutrality
While we also hold the highest levels of accreditation with most the key technology vendors, we also pride ourselves on our vendor neutrality. We will only recommend an approach or a new technology or service if it makes sense for your business.
We Speak English!
The IT industry can be particularly great at techie speak and fancy marketing rhetoric! While we are techies, we are first and foremost business people. We promise to speak English and not try to wow you with amazing (but useless) terms and concepts!
Growth Through Referrals
We do not focus on any particular industry verticals, although through word of mouth we do have multiple clients in key sectors. We grow our business on client referral so while you may not want to tell your friends about the secret gem you have discovered we will pester you to!
Expert Advice
Information Technology is a very broad discipline. While we are experts in most areas of IT; in other specialist areas we are not. Therefore, if we do not believe we can bring expertise and experience to your engagement, we will tell you and we will help you find those who can help.
Honesty
Above all else, we are straight-talking, honest, and upfront with no agenda except a desire to grow our business by focusing on service excellence. And if you need more convincing then listen to these!
