"Without doubt they have one of the most superior customer service teams I have ever encountered. It continues to be a pleasure having them as our IT Department."
Rita Renehan, Finance Manager, Cafe Togo
IT Force Customer Case Studies
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“Citrix XenDesktop and Branch Repeaters deliver agility so that we can complete projects successfully, on budget and on time. They provide all our employees with access to the information they need, when they need it and in the manner in which they need it wherever in the world they may be.” |
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“I would not hesitate to recommend IT Force as a managed support provider to any small or medium-sized business in Ireland,” says David Price, Partner OSK. IT Managed Services Case Study - OSK |
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“IT was a headache for me and now it is not. People get on with their jobs and technology is like a utility, just like electricity or heating. And as a bonus, we also receive strategic advice on upcoming technologies and upgrades," says Diarmaid Ó Corrbuí, director of Prospectus. |
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“Prior to the deployment of the solution, we had suffered the painful consequences of a server outage on at least two occasions. This was extremely disruptive to business,” explains Jacqueline Mahon, Finance Manager at Tynagh Energy. “The nature of our organisation demands that we operate with zero email downtime on a 24 x 7 basis. The solution from IT Force ensures we have this.” |
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"We are in a unique position where we have computers managing computers, dramatically increasing efficiencies and lowering operating costs of the IT function," says Adam Hoffman, Systems Analyst, Mercury Engineering. Microsoft Forefront Deployment via System Center Configuration Manager |
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“It’s a ‘no brainer’ for me,” says Aine Maguire, principal at Persuasion. “My IT needs are met at an affordable predicable fee, I am assured of continuity of service and if I need any upgrades or new applications added, I just have to ask.” |
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“The immediacy of the IT Force solution means we can guarantee our high service levels without having to depend on other options such as finding people ourselves or using a recruitment company which is time consuming and inefficient. With IT Force we get vetted, professional people quickly,” explains Ciaran Tobin, Incident & Helpdesk Manager at KBC Bank. |
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"We needed very skilled people for a short period of time. We didn't want to spend time embarking on a costly recruitment exercise for temporary staff as this was a one-offer short term requirement. Nevertheless we wanted quality people who could offer support in a Microsoft, Citrix and CommVault environment. We knew of IT Force as an industry leader in the IT contracting space and their reputation for providing similar services to other leading financial institutions in Ireland." - Rory Rogerson, Data Centre Manager. |
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"A lot of the projects that emerge are typically short or fixed term. In this scenario it does not make financial sense to embark on lengthy recruitment processes. What I need is a fully qualified technician who is dependable and hits the ground running. I also usually need them in a hurry“, explains Paul Kearns, IT Director for Irish Life and Permanent Group. "This is why the relationship with IT Force works well. I can rely on them to provide the right type of resource immediately that meets a temporary requirement. The resource is employed for a fixed term or until a particular project is complete." |
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“IT Force provides well-rounded people with strong interpersonal, communication and technical skills enabling them to work with sta# at all levels, which is important for us,” says Tom O’Regan, IT Manager for Food Safety Authority of Ireland. |
