‘Keeping the lights on’ - benefits of IT Force managing your IT estate
March 23rd 2016
In today’s constantly evolving business environment, companies face many obstacles; delivering an IT service with shrinking budgets is among these challenges. What are the options open to companies facing this obstacle?
IT Force can provide Managed Services for your organisation which allows you to spend your time more efficiently on other areas of the business. The IT Force Managed Service offering is an ITIL based, remote managed service that allows us to become a virtual member of your team, delivering the repetitive operational services at much lower cost than increasing your own head count.
How it works:
Monitoring: With our Managed Service, IT Force effectively becomes another member of your team. Our skilled experts will proactively monitor and manage your systems, pre-empting any potential problems before they arise.
Daily tasks: Our ITIL-based service means that our team will take care of those everyday operational tasks, ultimately freeing up your time to focus on projects that really add value to your business.
Reporting: IT Force will also submit a monthly/quarterly report and have a face to face meeting outlining the health of your systems and any improvements that could be made.
Virtual CIO: Our Virtual CIO's collaborate with and advise clients business departments and perform the same functions as a conventional CIO. These duties include formulating strategic IT goals, planning IT budgets, analysing and reworking business processes and facilitating technology changes.
Benefits to the business:
• Free-up the time of your IT staff to focus on key projects.
• Flexible cost model, allowing you to control resource costs.
• Contractual SLAs that fit your needs, not ours.
• A choice of ITIL service packages to fit your needs.
• Access to the IT Force customer portal for monitoring.
For more information on how we can help your organisation improve service levels, you can contact Ben on: ben.glendon@itforce.ie