Unified communications (UC) solutions combine existing communications tools and gets them all to work together, usually via the same platform. Regardless of the supplier, your UC solution should include a number of important components.Read Full Post
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Unified communications isn't a new form of communication, but it is a way of combining existing communications tools and getting them all to work together, often via the same platform. It integrates real-time tools such as voice, instant messaging, video and conferencing, with non-real-time tools such as integrated voicemail, email, SMS and fax.Read Full Post