IT Systems Management
Centralised Management of your IT Infrastructure
IT Systems Management refers to the centralised management of a company’s IT. It encompasses all the tasks required to manage and monitor IT systems and to remedy any issues with the IT infrastructure that may arise.
As your company grows, so too does the dependency on your IT infrastructure. This makes the management of these assets vital to your business operations.
Server Monitoring
IT Force provides remote monitoring and management, remote and on-premise break/fix support, installation and configuration services and patch management for servers in customers IT environments. All with the goal of maximum performance and minimal interruption to service.
Guardian365 Service Catalog: Server Monitoring
Citrix Server Monitoring
This monitors specific Citrix server services and underlying server platform performance within a company’s IT infrastructure. Citrix server monitoring measures specific Citrix services as well as underlying server platform metrics such as CPU usage, memory usage, network performance and disk space.
Guardian365 Service Catalog: Citrix Server Monitoring
File and Print Server Monitoring
File and print services monitoring monitors specific file and print server services and underlying server platform performance within a company’s IT infrastructure. File and print services allow people to store, secure, share, and print files over the network.
Guardian365 Service Catalog: File and Print Server Monitoring
Microsoft Exchange Server Monitoring
Microsoft Exchange server monitoring monitors specific Exchange server services and underlying server platform performance within a company’s IT infrastructure. Microsoft Exchange is a collaborative software product which handles email, calendars and daily tasks.
Guardian365 Service Catalog: Microsoft Exchange Server Monitoring
On-Premise Backup Monitoring
The software for on-premise backup is installed on a dedicated server. It allows for greater control than a cloud hosted back up service, but it requires additional hardware to setup and a dedicated IT department (internal or external) to manage.
Guardian365 Service Catalog: On-Premise Backup Monitoring
Security Patching
A security patch is a change applied to computer software to correct the weakness described by a vulnerability. This corrective action will prevent successful exploitation and remove or mitigate a threat’s capability to exploit a specific vulnerability. Security patches are the primary method of fixing security vulnerabilities in software.