Deskside Support Contract
Role: Contract (Starting March) - 5 months+
Location: Dublin 2
Salary: Full time daily rate contract role
Our client, an Education and training state body, is looking for an experienced deskside support engineer with customer-friendly attitude to act as single point of contact for end users to receive support and maintenance within the organisation's desktop environment
Desktop Support
Install, upgrade, support and troubleshoot, Windows 10, Office 365 and any other authorised desktop applications
Install, upgrade, support and troubleshoot for printers, mobile devices and any other authorised peripheral equipment
Configure desktop hardware to corporate standards
Liaise with third party suppliers as appropriate
Manage calls using the call management system
Skills and experience required
Degree or any other relevant IT qualification
2+ years’ experience in a similar role is a must
Experience of Microsoft Windows 10, Microsoft Office 365 and Microsoft Exchange
Active Directory – user and group security and group policy configuration
Managed desktop anti-virus management systems
Understanding of ITIL framework and related processes
Experience of desktop imaging / desktop application deployment
Microsoft RDS
Knowledge of remote connectivity tools such as LogMeIn and RDP
Microsoft Intune
If you are interested in this opportunity and feel that you have the required experience, please send your CV to careers@itforce.ie
By applying to this role, you are submitting and consent to your CV and relevant personal data (contact details, work and education history) to be considered for this position. Should you be unsuitable for this role IT Force may store your details for similar future roles. All personal data will be held and processed in accordance with applicable Data Privacy legislation and our Privacy Policy.
IT Force will never share your details without prior discussion and approval.