An IT Department if you don't have one, more muscle if you do!
Since opening for business in 1999, we at IT Force have built our reputation on passion and hard work. We provide a full range of ICT services, either totally outsourced wherein we take on the role of IT department, or as a partner that you can rely on for added expertise when you need it.
What can IT Force offer to you?
Jargon Free Conversations: We are plain speaking and we get straight to the point. We won’t waste your time on jargon and sales pitches.
Accreditations: We are strategically aligned to a number of key technology partners including Symantec, Microsoft, IBM, Citrix, Cisco, and APC.
Award Winning Team: Ranked in the Top 3 globally for Best Managed Service Desk by the Service Desk Institute. Ranked in the Top 50 Managed Service Providers in the EMEA.
Experience: IT Force has 15 years of proven experience in delivering managed IT services and IT resourcing to both public and private sector clients. Our teams are made up of highly experienced and qualified IT and business professionals with exposure to a wide range of industry sectors.
Vendor Neutral: We have established relationships with a multitude of suppliers and our vendor-neutral status means that we will always strive to source and recommend the solution that best fits the requirements of the client.
Best Practices - ITIL: The processes that we use internally and for our clients are aligned with ITIL principles, a cohesive set of best-practice guidelines drawn from public and private sectors internationally. ITIL advocates that IT services must be aligned to the needs of the business and underpin the core business processes. It provides guidance on how to use IT as a tool to facilitate business change, transformation, and growth.
Streamlining Business Processes: We work closely with clients to transform the way in which they run their businesses. Our knowledge of technology, including unified communications, IT mobility and cloud computing, helps us to identify how it can be applied to improve business processes while simultaneously reducing costs.
Industry Knowledge and Awareness: We keep abreast of what is happening in the industry, what the trends are in our vertical markets, as well as what is coming down the tracks. We stay informed as to how this will impact our clients and we ensure that they are kept informed. We look at how the needs of our client may change and alter in the future. This proactive approach enables us to consistently keep ahead of competitors and provide a strong market offering.